GENERAL TERMS AND CONDITIONS OF SALE

Article 1 - FIELD OF APPLICATION

1.1 The general conditions of sale are intended to regulate the relationship between the company OFFICINA DELLA BIRRA SA and the Internet user, hereinafter referred to as the customer. The term "customer" used below naturally refers to both customers and customers. The General Terms and Conditions of Sale are intended to govern the relationship between OFFICINA DELLA BIRRA SA and the Internet user, hereinafter referred to as the customer.
1.2 Sending the order to the customer implies his acceptance of these general conditions of sale in their entirety, to the exclusion of any other term or condition. The customer declares that he is able to enter into contracts with OFFICINA DELLA BIRRA SA on the basis of the general conditions of sale. He guarantees that all information provided is accurate.
1.3 Registration on the website www.officinadellabirra.ch, online shop, is reserved for persons who have the capacity to perform legal acts. The data required for registration must be complete and correspond to the truth. Each customer undertakes to update their data.

Article 2 - PRODUCTS
2.1 OFFICINA DELLA BIRRA SA declares that it sells alcoholic products and declines all responsibility in case of purchase online by minors. The product, as required by law, is forbidden to minors under 18 years of age.
2.2 The products sold are described on the website www.officinadellabirra.ch. The characteristics of the articles and leaflets are provided as an indication and cannot be considered contractual documents. The photos appear on the site www. officinadellabirra.ch for illustrative purposes and are not part of the contractual conditions. OFFICINA DELLA BIRRA SA declines all responsibility for any errors or omissions related to the images or information appearing on its online store.
2.3 The quality of the goods sold is impeccable. The products are marketed exclusively with the manufacturer's warranty.

Article 3 - PRICES
3.1. The prices that appear on the site www. officinadellabirra.ch are inclusive of VAT at the rate in force at the time of order. The prices are expressed in Swiss francs and do not include delivery charges.
3.2. OFFICINA DELLA BIRRA SA reserves the right to change its prices at any time. However, the price invoiced for the products delivered is the price in force on the date of the order. This price appears on the order confirmation sent to the customer.
3.3. Promotional discounts offered as part of commercial initiatives on the website www.officinadellabirra.ch are deducted directly from the invoice amount.
Promotional discounts and loyalty points, or any other form of promotion, are valid only in the form of a reduction in future invoices.
Loyalty points, promotional discounts and credit notes are valid for a maximum of six months after issue and expire without refund and without notice.
3.4. Offers relating to products are valid only as long as they remain visible on the website www.officinadellabirra.ch and within the limits of stock availability.
3.5 OFFICINA DELLA BIRRA SA reserves the right to change its prices and conditions at any time and without notice.
3.6. OFFICINA DELLA BIRRA SA cannot in any case be held responsible in the event of a computer bug that changes the price of one or more items without its knowledge. OFFICINA DELLA BIRRA SA therefore reserves the right to cancel an order if the amount was not in line with the prices usually set for products and/or shipping costs.

Article 4 - ORDERS
4.1. Orders become final after their acceptance by OFFICINA DELLA BIRRA SA. The customer receives an order confirmation by e-mail.
4.2. In case of exceptional circumstances, in particular in case of insolvency or incorrect information, OFFICINA DELLA BIRRA SA reserves the right to refuse a customer's order.
4.3 OFFICINA DELLA BIRRA SA can under no circumstances be held liable in the event of a computer bug modifying an order without its knowledge. OFFICINA DELLA BIRRA SA therefore reserves the right to cancel an order if the amount was not in line with the prices usually set for products and/or shipping costs.

Article 5 - PAYMENTS
5.1. The customer can choose to pay by credit card (MASTERCARD, VISA, APPLE PAY, GOOGLE PAY, SEPA, MISTER CASH, GIRO PAY, IDEAL, SOFORT, AMEX). This payment method is available only for orders from Swiss territory.
5.2. For new customers or if the customer already has an open account, OFFICINA DELLA BIRRA SA reserves the right to request payment of the order in advance.
5.3 For further information about payment processes and related data please visit our Privacy page (www.officinadellabirra.ch/privacy).

Article 6 - SAFETY OF PAYMENTS AND DATA PROTECTION
6.1. All payments made are secure. The information entered for payment is encrypted (https) and securely transmitted to CONCARDIS in accordance with PCI standards. OFFICINA DELLA BIRRA SA has no access to it under any circumstances.
6.2. The use of personal data relating to the customer by OFFICINA DELLA BIRRA SA complies with the applicable law, in particular the Data Protection Act. The latter are treated confidentially and securely
6.3. OFFICINA DELLA BIRRA SA processes and stores only the data necessary for the correct implementation of its services and the invoicing of the latter. The personal data protected allow to facilitate the purchase of new items by the customer and to guarantee the success of the commercial transaction. Under no circumstances will such data be passed on to third parties. For further information please visit our Privacy page (www.officinadellabirra.ch/privacy).

Article 7 - DELIVERY CONDITIONS
7.1. Deliveries are only made within Switzerland and Liechtenstein.
The products are sent to the delivery address specified by the customer during the ordering process. When placing an order, the customer acknowledges that he has taken note of the General Terms and Conditions of Sale and accepts them.
7.2. For deliveries outside Switzerland and Liechtenstein, the products are delivered via the Swiss Post or other couriers.
In general, the items are available and are delivered within;
3-8 working days with NORMAL delivery.
2-4 days with EXPRESS shipment.
If an item cannot be delivered, the customer is informed by email.
7.3. In Switzerland no deliveries are made on Sundays, national and cantonal holidays.
7.4. The delivery times indicated by OFFICINA DELLA BIRRA SA are given as an indication. OFFICINA DELLA BIRRA SA undertakes to respect them. However, failure to comply with these times may not result in the cancellation of the order by the customer, nor justify a claim for compensation or penalty payment.
7.5. OFFICINA DELLA BIRRA SA is not responsible for the theft of the goods once they have been delivered by the Post Office. In case of doubts regarding the security of the mailbox, it is up to the customer to request a shipment with a request for signature.
Upon delivery of the goods or their storage in front of the customer's home, the profits and risks (in particular theft, deterioration by third parties, bad weather) are transferred to the customer.
7.7 DELIVERY TERMS
In the event of damage during transport, Swiss Post will contact the recipient and inform him/her of the situation. The recipient may request the replacement of all or part of the goods. Swiss Post will also notify the sender of the damage. In the event of damage during distribution, the shipment must be refused by the recipient and handed over to the letter carrier. In the event of subsequent damage, the recipient has 8 working days after distribution to report to the post office. For any other questions, please contact Swiss Post customer service on 0848 888 888.

Article 8 - PACKAGING
8.1. The customer agrees to dispose of the glass bottles with or without returnable vacuum, boxes and packaging.

Article 9 - DELIVERY EXPENSES
9.1. Packaging and delivery costs are to be borne by the customer. They are indicated under "shopping cart" on the order form and are calculated according to the weight of the package(s).
9.2. For Switzerland, shipping costs are calculated as a lump sum according to the delivery method chosen and the weight of the items purchased with the order. For further information, we invite you to consult the item "Article 7. DELIVERY CONDITIONS".
9.3. If some products are not available at the time of delivery, they will not be sent later or replaced with others. The quantity actually delivered will appear on the delivery note and invoice. In case of missing items or small quantities, the customer cannot claim a refund or compensation.
If an invoiced item cannot be delivered, the corresponding amount will be refunded to the customer. There are no new deliveries and the customer cannot claim any compensation for damages.

Article 10 - OWNERSHIP
10.1. The goods remain the property of OFFICINA DELLA BIRRA SA until payment of the invoice.

Article 11 - RIGHT OF RETURN
11.1 If the customer orders goods by mistake, they will not be taken back or refunded.

Article 12 - APPLICABLE LAW AND COMPETENT FORUM
12.1 These General Terms and Conditions of Sale and the contracts concluded pursuant to them shall be governed by Swiss law.
12.2 In case of litigation, the competent jurisdiction shall be the court of the company OFFICINA DELLA BIRRA SA, Via Cademario 2, 6934 Bioggio, Switzerland. E-mail: info@officinadellabirra.ch.

Article 13 - MODIFICATIONS TO THE GENERAL CONDITIONS
13.1. These general conditions can be modified at any time by OFFICINA DELLA BIRRA SA.
13.2. Customers are obliged to inform themselves regularly about the content and any changes to these General Terms and Conditions.

Article 14 - USE OF GOOGLE MAPS
This website uses the offer of Google Maps. This allows us to show you interactive maps directly on the website and allows you to comfortably use the map function. When you visit the website, Google receives information about how to access the corresponding sub page of our website. This happens regardless of whether Google provides a user account to which you are logged in or no user account is present. If you are logged in to Google, your data will be assigned directly to your account. If you do not want to be assigned to your profile on Google, you must log out before activating the button. Google saves your data as a usage profile and uses it for advertising, market research and / or design based on the needs of its website. This is done in particular (even for users who have not logged in) to provide needs-based advertising and to inform other social network users about your activities on our website. You have the right to object to the creation of these user profiles, so you must contact Google to exercise this right. For more information about the purpose and scope of data collection and processing by Google, as well as further information about your rights in this regard and setting options to protect your privacy, please go to: You have the right to object to the creation of these user profiles, so you must contact Google to exercise this right. For more information about the purpose and scope of data collection and processing by Google, as well as further information about your rights in this regard and setting options to protect your privacy, go to: You have the right to object to the creation of these user profiles, so you should contact Google to exercise this right: You have the right to object to the creation of these user profiles, so you must contact Google to exercise this right. For more information about the purpose and scope of data collection and processing by Google, you can find more information about your rights and settings options to protect your privacy at: www.google.de/intl/de/policies/privacy.